Privacy Policy

We may collect information that you voluntarily provide, including:

• Name
• Username
• Email address
• Mobile phone number
• Payment information
• Account profile information
• Identity verification information
• Government-issued identification when required
• Communications with customer support
• Information submitted during account creation or verification

We may automatically collect:

• IP address
• Device identifiers
• Browser type
• Operating system
• Login activity
• Usage information
• Communication metadata
• Security and fraud prevention information
• Cookies and similar technologies

We use information to:

• Create and maintain accounts
• Verify identity
• Authenticate users
• Prevent fraud and abuse
• Process payments
• Deliver purchased services
• Provide customer support
• Improve platform functionality
• Protect users and the Platform
• Comply with legal obligations
• Investigate violations of our Terms and Conditions
• Enforce platform policies

OnlyWordz may collect and use mobile phone numbers for legitimate business and operational purposes.

These purposes may include:

• Account registration
• Account verification
• Identity verification
• Two-factor authentication
• Login authentication
• Password recovery
• Security notifications
• Fraud prevention
• Transaction confirmations
• Purchase confirmations
• Customer support communications
• User-requested account updates
• Important platform notices

By voluntarily providing a mobile phone number to OnlyWordz, users consent to receive SMS messages reasonably necessary to provide requested services, maintain account security, verify identity, support account functionality, and communicate important account-related information.

Message frequency varies based on account activity, purchases, verification requirements, customer support interactions, and user preferences.

Message and data rates may apply according to a user's mobile carrier plan.

Users may opt out of non-essential SMS communications by following instructions included in applicable messages or by contacting support.

Certain security-related or account-critical communications may still be delivered when reasonably necessary to protect user accounts, prevent fraud, comply with legal obligations, or maintain platform security.

Wireless carriers are not liable for delayed or undelivered messages.

OnlyWordz believes users should maintain control over their personal information.

Accordingly:

• We do not sell personal information.
• We do not sell phone numbers.
• We do not sell identity verification information.
• We do not sell communication histories.
• We do not rent personal information.
• We do not disclose personal information for third-party advertising purposes.
• We do not share mobile numbers with third parties for their own marketing purposes.
• We do not sell SMS consent information.
• We do not transfer SMS consent information to third parties.
• We do not share SMS consent information with third parties for marketing purposes.

User information is used solely for purposes related to operation, security, support, fraud prevention, legal compliance, and delivery of Platform services.

OnlyWordz does not sell personal information.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted service providers that assist in operating the Platform, including:

• Payment processors
• Identity verification providers
• Cloud hosting providers
• Messaging providers
• Customer support providers
• Fraud prevention vendors
• Security providers

These providers may access information only as necessary to perform services on our behalf and are contractually required to protect that information.

Legal Requirements

We may disclose information when required by law or when we reasonably believe disclosure is necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect users
• Prevent fraud
• Enforce our policies
• Protect the rights, safety, and security of OnlyWordz and its users

Business Transfers

If OnlyWordz participates in a merger, acquisition, financing, restructuring, or sale of assets, user information may be transferred as part of that transaction subject to applicable law and confidentiality protections.

OnlyWordz employs commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Security measures may include:

• Encryption in transit
• Encryption at rest where appropriate
• Secure authentication systems
• Access controls
• Security monitoring
• Fraud detection systems
• Account verification procedures

No security system is perfect, but we continuously work to improve the protection of user information.

OnlyWordz retains information only as long as reasonably necessary to:

• Provide services
• Maintain account functionality
• Resolve disputes
• Prevent fraud
• Comply with legal obligations
• Enforce platform policies

When information is no longer needed, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

Subject to applicable law, users may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Export of account information
• Withdrawal of consent where applicable

Requests may be submitted to support@onlywordz.com.

OnlyWordz may verify identity before fulfilling privacy-related requests.

OnlyWordz may use cookies, local storage, analytics tools, and similar technologies to:

• Maintain account sessions
• Improve platform performance
• Analyze usage patterns
• Enhance security
• Prevent fraud

Users may manage cookie settings through their browser preferences.

OnlyWordz is intended solely for individuals who are at least eighteen (18) years old.

We do not knowingly collect information from children.

If we become aware that information has been collected from a child, we will take reasonable steps to delete such information.

Information may be processed and stored in countries where OnlyWordz or its service providers operate.

By using the Platform, users consent to such processing and storage.

OnlyWordz may update this Privacy Policy from time to time.

Updated versions will be posted on the Platform with a revised Effective Date.

Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.

For privacy-related questions or requests, contact support@onlywordz.com.

OnlyWordz
https://onlywordz.com